ACCESSIBILITY POLICY: INTIGRATED STANDARDS
(Accessibility Policies & Multi-Year Accessibility Plan)
Created: 2014
TABLE OF CONTENTS
ACCESSIBILITY POLICY: INTIGRATED STANDARDS
(Accessibility Policies & Multi-Year Accessibility Plan)
INTRODUCTION
This accessibility plan outlines the policies and actions that Jaylor will put in place to improve opportunities for people with disabilities.
COMMITMENT
Jaylor is committed to providing equal treatment to people with disabilities in a manner that respects their dignity. This commitment extends to employees and visitors with visible or non-visible disabilities. We are committed to meeting the needs of people with disabilities in a timely manner.
WORKPLACE EMERGENCY RESPONSE INFORMATION
Jaylor is committed to providing customers and prospective customers with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.
KIOSKS
Jaylor will ensure employees consider the needs of people with disabilities when designing, procuring or acquiring self-service kiosks should they ever be required.
INFORMATION & COMMUNICATIONS
Jaylor is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs. Jaylor is committed to ensuring all new websites and content on those sites conform with WCAG 2.0.
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- MULTI YEAR
- PLAN TRAINING
Jaylor will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.
Jaylor will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015:
* Employees will be provided with this policy for their review as soon as it is reasonable and annually thereafter.
INFORMATION & COMMUNICATIONS
Jaylor will take the following steps to make ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015:
* Jaylor will ensure that existing and new processes for receiving and responding to feedback are accessible to customers and prospective customers with disabilities by providing or arranging for the provision of accessible formats and communication supports, upon request and in a timely manner.
Jaylor will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016:
- Once accessible formats and communication supports for customers and prospective customers with disabilities are requested, Jaylor will:
- Provide or arrange for the provision of the accessible formats and communication supports;
- Consult with the customer or prospective customer making the request to determine the suitability of the accessible format or communication support;
- Provide or arrange for the provision of accessible formats and communication supports in a timely manner that takes into account the customer or prospective customer’s accessibility needs due to disability, and at a cost no more than the regular cost charged to other customer or prospective customers;
- Notify the public about the availability of accessible formats and communication supports.
Jaylor will take the following steps to make all websites and content conform with WCAG 2.0, Level AA by January 1, 2021:
- Ensure AODA compliance is included as one of the criteria in selecting technology vendors for new website development initiatives.
- Ensure the development of next generation digital platform for public websites, meets AODA Information and Communication Standards and that vendors have necessary expertise with such technology;
- Use guiding principles in the development of new corporate intranet applications as outlined by the Ontario Government’s new Online Design Program standard, which specifies compliance with international accessibility guidelines, W3C WCAG 2.0;
EMPLOYMENT
Jaylor is committed to fair and accessible employment practices. We will take the following steps to notify the public and staff that, when requested,Jaylor will accommodate people with disabilities during the recruitment and assessment processes and when people are hired:
- Job vacancy ads made public will include a statement, such as “Jaylor is committed to accommodating people with disabilities as part of the hiring process. If you are contacted regarding this position, please advise Human Resources of any special requirements you may require during our recruitment process.”
- Current employees and new hires will be informed of Jaylor policies supporting employees with disabilities. This information will be provided to new hires information in the orientation process.
- Jaylor will keep employees up to date on changes to existing policies on job accommodations with respect to disability.
- Where an employee with a disability requests it, Jaylor will provide or arrange for provision of suitable accessible formats and communications supports for: oInformation that is needed in order to perform the employee’s job; oInformation that is generally available to employees in the workplace.
- Jaylor will consult with the requesting employee in determining the suitability of an accessible format or communication support.
Jaylor will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability:
- When accommodation is required, Jaylor will work with the employee to establish a mutually acceptable accommodation, including an individualized workplace emergency response information if required.
- When return to work after a disability is required, Jaylor will work with the employee to establish a mutually acceptable return to work plan.
We will take the following steps to ensure the accessibility needs of employees with disabilities needs are taken into account relating to performance management, career development and redeployment processes:
- Take the accessibility needs of employees with disabilities and, as applicable, their individualized accommodation plans, into account when assessing performance
- Take into account the accessibility needs of employees with disabilities when providing career development and advancement to its employees with disabilities
- Take into account the accessibility needs of employees with disabilities when redeploying employees
DESIGN OF PUBLIC SPACES
Should Jaylor in the future design any public spaces, it will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Public spaces include:
- Recreational trails/beach access routes
- Outdoor public eating areas like rest stops or picnic areas
- Outdoor play spaces, like playgrounds in provincial parks and local communities
- Outdoor paths of travel, like sidewalks, ramps, stairs, curb ramps, rest areas and accessible pedestrian signals
- Accessible off street parking
- Service-related elements like service counters, fixed queuing lines and waiting areas
Should Jaylor in the future have any public spaces it will put procedures in place to prevent service disruptions to its accessible portions. In the event of a service disruption, we will notify the public of the service disruption and alternatives available.
FOR MORE INFORMATION
For more information on this accessibility plan, please contact Valerie Russell at:
- 519.787.9353 extension 237
- hr@jaylor.com
Accessible formats of this document are available upon request.